Shipping Policy

Order Processing

At American Liquidation, all orders are processed within 1 to 3 business days after payment confirmation.

Once your order has been processed and prepared for shipment, you will receive a confirmation notification with delivery details. Orders are not processed or shipped on weekends or holidays.

Processing times may be slightly longer during high demand periods.

Shipping Methods

Because we sell bulk inventory and liquidation pallets, most orders are shipped using:

• freight carriers
• pallet shipping services
• commercial delivery trucks

Smaller items may be shipped through standard courier services when applicable.

Shipping method depends on order size, weight, and delivery location.

Shipping Locations

We currently ship to:

• residential addresses
• commercial addresses
• warehouses and distribution centers

Additional shipping charges may apply for remote locations or limited access delivery areas.

Delivery Time

Estimated delivery time:

• Processing time: 1 to 3 business days
• Transit time: 5 to 10 business days (depending on location)

Delivery times are estimates and may vary due to carrier delays, weather conditions, or logistics factors beyond our control.

We are not responsible for delays caused by shipping carriers.

Shipping Costs

Shipping costs are calculated based on:

• order size and weight
• delivery location
• freight carrier rates
• special handling requirements

Final shipping costs are shown at checkout or confirmed before dispatch.

Freight Delivery Requirements

Customers must ensure:

• accurate shipping address is provided
• someone is available to receive the delivery
• adequate space for unloading pallets
• access for delivery trucks

Some freight deliveries may require:

• liftgate service (additional fee if needed)
• delivery appointment scheduling
• signature upon delivery

Failure to meet delivery requirements may result in redelivery fees.

Inspection Upon Delivery

Customers must inspect all shipments upon delivery.

If your order arrives damaged or incomplete:

• note the issue with the carrier before signing
• take clear photos of packaging and items
• report the issue within 48 hours of delivery

Failure to report damage within this timeframe may void eligibility for claims.

Lost or Damaged Shipments

If your order is lost or severely damaged during transit, please contact our support team immediately with:

• order number
• proof of damage or loss
• delivery details

We will work with the carrier to resolve the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not responsible for delays, losses, or additional fees caused by incorrect or incomplete address information.

Additional shipping fees may apply for address corrections or redelivery.

Order Tracking

Tracking information will be provided when available. Freight shipments may include delivery updates or scheduled delivery appointments.

Policy Updates

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page.